Zoom
Last updated: 8/6/2026, 12:03:54 PM
Recently Resolved Incidents
Aug 5, 08:52 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Aug 5, 08:41 PDT
Monitoring - The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 5, 08:15 PDT
Identified - We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Aug 5, 07:53 PDT
Investigating - We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.
Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Aug 5, 05:56 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Aug 5, 05:44 PDT
Monitoring - On 08/05/2026, Between 12:05 UTC to 12:28 UTC, Users may have experienced issues with Zoom Rooms and Zoom Marketplace Apps.
This incident has been resolved and the affected services have been restored.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Meeting Quality in the US Region
Aug 2, 09:38 PDT
Resolved - This incident has been resolved and the affected service have been restored.
Aug 2, 09:26 PDT
Monitoring - On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 1, 19:01 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Aug 1, 18:45 PDT
Monitoring - On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 31, 08:08 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jul 31, 07:49 PDT
Monitoring - The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 31, 07:28 PDT
Identified - We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Jul 31, 05:45 PDT
Monitoring - The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 31, 05:33 PDT
Identified - We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Jul 31, 05:24 PDT
Update - We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Jul 31, 05:09 PDT
Investigating - We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Jul 29, 23:34 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jul 28, 23:53 PDT
Monitoring - Between 07/28/2026 05:42 UTC and 07/29/2026 06:40 UTC, a subset of users may have experienced issues with Zoom MCP Claude Marketplace Integration.
We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.
Jul 27, 10:35 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jul 27, 05:45 PDT
Monitoring - The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 27, 05:04 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
Jul 27, 04:03 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
Jul 27, 03:02 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
Jul 27, 02:08 PDT
Identified - We have successfully identified the root cause affecting Offline Meeting transcription in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Jul 24, 21:18 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jul 24, 20:51 PDT
Monitoring - On July 25, between 01:44 UTC to 03:16 UTC, a subset of users might have experienced service degradation affecting Zoom Mail and Calendar services in US region which has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Scheduled Maintenance
Network Maintenance in Osaka Data Center: September 4, 2026
THIS IS A SCHEDULED EVENT Sep 4, 09:00 - 14:00 PDT
Jul 27, 13:13 PDT
Scheduled - Zoom will perform network maintenance at our Osaka Data Center. Below services may be interrupted or unavailable to users during the maintenance.
Network Maintenance in Singapore Data Center (August 28, 2026)
THIS IS A SCHEDULED EVENT Aug 28, 08:00 - 12:00 PDT
Jul 24, 16:42 PDT
Scheduled - Zoom will perform network maintenance at our Singapore data center. Below services may be interrupted or unavailable to users during the maintenance.
Network Maintenance in Tokyo Data Center (August 21, 2026)
THIS IS A SCHEDULED EVENT Aug 21, 08:00 - 12:00 PDT
Aug 3, 11:09 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 24, 16:46 PDT
Scheduled - Zoom will perform network maintenance at our Tokyo data center. Below services may be interrupted or unavailable to users during the maintenance.
Network Maintenance in Saudi Arabia Data Center: August 14, 2026
THIS IS A SCHEDULED EVENT Aug 18, 11:00 - 17:00 PDT
Jul 31, 11:54 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 30, 10:07 PDT
Scheduled - Zoom will perform network maintenance at our Saudi Arabia data center (KSA). Below services may be interrupted or unavailable to users during the maintenance.
Network Maintenance in Chennai Data Center: August 15, 2026
THIS IS A SCHEDULED EVENT Aug 15, 08:00 - 16:00 PDT
Aug 5, 12:32 PDT
Scheduled - Zoom will perform network maintenance at our Chennai data center (MAA). Users may experience an impact for a brief amount of time for the services mentioned below.
Zoom Audio Conference Infrastructure Upgrade (Canada - YYZ & YVR)
THIS IS A SCHEDULED EVENT Aug 14, 17:00 PDT - Aug 16, 02:00 PDT
Aug 5, 01:17 PDT
Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.
Announcing IP Address Changes (No Operational Impact)
THIS IS A SCHEDULED EVENT Aug 9, 23:59 PDT - Aug 10, 00:00 PDT
Jul 9, 10:40 PDT
Scheduled - The following new IPv4 subnet ranges will be deployed to Zoom resources for the Zoom Contact Center (ZCC) Flow Script and HTTP Call widgets, as well as the Zoom Virtual Agent (ZVA) Flow Script widget endpoints, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.
In addition to the changes above, additional addresses for the Zoom Virtual Agent (ZVA) HTTP call widget, AI expert assist, and knowledge base to sync content endpoints have been deployed and are in use. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible.
Removed IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
79.72.1.202
80.225.76.19
84.8.104.187
84.8.110.17
New IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
145.241.111.23
158.101.246.120
Removed IPv4 addresses for the ZVA Flow Script widget endpoints:
79.72.1.202
80.225.76.19
84.8.104.187
84.8.110.17
New IPv4 addresses for the ZVA Flow Script widget endpoints:
84.8.109.27
130.110.100.148
New IPv4 addresses for the ZVA HTTP call widget, AI expert assist, and knowledge base to sync content endpoints:
3.66.90.228
13.37.194.4
144.24.221.20
145.241.105.147
A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
Network Maintenance in Vancouver Datacenter: August 9, 2026
THIS IS A SCHEDULED EVENT Aug 9, 23:00 PDT - Aug 10, 03:00 PDT
Jul 27, 12:41 PDT
Scheduled - Zoom will perform service maintenance at Vancouver (YVR ) Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Network Maintenance in Vancouver Datacenter: August 7, 2026
THIS IS A SCHEDULED EVENT Aug 7, 23:00 PDT - Aug 8, 03:00 PDT
Jul 27, 12:20 PDT
Scheduled - Zoom will perform service maintenance at Vancouver (YVR ) Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Network Maintenance in China and Hong Kong Datacenter (August 7, 2026)
THIS IS A SCHEDULED EVENT Aug 7, 08:00 - 12:00 PDT
Jul 2, 10:21 PDT
Scheduled - Zoom will perform network maintenance at our China data center. Below services may be interrupted or unavailable to users in China and Hong Kong during the maintenance.
Zoom Phone/Zoom Contact Center General Underlying Provider Maintenance
Aug 3, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 10:16 PDT
Scheduled - In the ongoing efforts to improve our services, we will be conducting general maintenance with our underlying carriers in Europe. This maintenance will be done after normal business hours with no expected service interruptions. The scheduled countries are:
United Kingdom
Zoom Push Notification Service Release
THIS IS A SCHEDULED EVENT Aug 7, 20:00 PDT - Aug 15, 01:00 PDT
Aug 5, 02:29 PDT
Scheduled - We will be performing scheduled maintenance to upgrade our Push Notification Service.
No operational impact is expected. This maintenance includes the following enhancements and improvements:
* Ratelimit enhancement
* Fixed presence related bugs
All services are expected to operate normally during the maintenance window.
US West / US East Zoom Phone Maintenance (August 7, 2026)
THIS IS A SCHEDULED EVENT Aug 7, 20:00 PDT - Aug 8, 03:00 PDT
Jul 13, 17:47 PDT
Scheduled - Zoom will perform service maintenance at our "US West (SJC10)" and "US East (IAD10)" sip zones sequentially starting at 8:00 PM Pacific on August 7th. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Traffic will be routed back to the original sip zone once the maintenance is completed.
Zoom Contact Center Maintenance - Australia
THIS IS A SCHEDULED EVENT Aug 7, 04:00 - 11:00 PDT
Jul 13, 03:16 PDT
Scheduled - Zoom will perform service maintenance at our Australia (Sydney) data center starting at 09:00 PM AEST (4:00 AM Pacific) on 7th August 2026. Zoom Contact Center users registered to the Sydney data center will be automatically registered in an alternative data center (Melbourne). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. Once the Sydney maintenance completes, will perform the similar activity in Melbourne.
If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to Zoom’s Frankfurt data center in addition to the Amsterdam data center. During the maintenance window, connectivity to Zoom’s Sydney data center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s Melbourne data center. Traffic will continue to be routed through the Zoom Sydney data center once the maintenance is completed.
Scheduled Update to Slow and Prompted versions for Zoom Clients: August 03, 2026
Aug 3, 21:00 PDT
Completed - The scheduled maintenance has been completed.
Aug 3, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 06:53 PDT
Scheduled - Zoom will be updating the Slow track and Prompted versions for Zoom clients on August 03, 2026
Windows: 7.0.6
macOS: 7.0.6
Linux: 7.0.6
VDI : 6.6.16
For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Network Maintenance in Vancouver Datacenter: August 2, 2026
Aug 3, 03:00 PDT
Completed - The scheduled maintenance has been completed.
Aug 2, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 12:07 PDT
Scheduled - Zoom will perform service maintenance at Vancouver (YVR ) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for services mentioned.
Showing 5 of 6 completed maintenance events