US West / US East Zoom Phone Maintenance (August 7, 2026)
Resolved Scheduled Maintenance
Started
Sat, Aug 8, 2026, 03:00 AM UTC
Last Updated
Sat, Aug 8, 2026, 03:00 AM UTC
Resolved
Sat, Aug 8, 2026, 10:00 AM UTC
This maintenance window has been completed
(Total duration: 7h 0m)
AI-Powered Analysis
Impact Severity
minor
Categories
network phone
Affected Users
all-users
Root Cause Analysis
Scheduled maintenance on Zoom Phone service in US West and US East regions
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Thu, Aug 6, 2026, 12:03 PM UTC
Incident History
THIS IS A SCHEDULED EVENT Aug 7, 20:00 PDT - Aug 8, 03:00 PDT
Jul 13, 17:47 PDT
Scheduled - Zoom will perform service maintenance at our "US West (SJC10)" and "US East (IAD10)" sip zones sequentially starting at 8:00 PM Pacific on August 7th. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Traffic will be routed back to the original sip zone once the maintenance is completed.