Slack
Last updated: 7/29/2026, 4:03:01 AM
⚠ 4 Active Incidents
Active Incidents
4
Resolved
46
Scheduled Maint.
0
Total Incidents
50
Total Maint.
2
Critical
0
Active Incidents
Incident: Partial Degradation Impacting Usergroups
Unknown Unknown
Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.
Started: 6/1/2026, 3:05:22 AM Updated: 6/1/2026, 3:05:22 AM Duration: 1593h 0m
We’ve successfully performed a rollback in the production environment, and all systems are now functioning as expected. Users should no longer experience any issues with thread replies not generating a notification banner.We apologize for any inconvenience and appreciate your patience.
Started: 4/27/2026, 8:36:02 PM Updated: 4/27/2026, 8:36:02 PM Duration: 2415h 29m
This issue with a third party vendor impacts only a subset of IDR customers.Current status and recent actions taken: We are staying engaged with our International Data Residency (IDR) customers on a path to recovery. Scope: Isolated to a subset of IDR customers.Previous impact to end users: Severe degradation to services only impacting IDR customers.Required resolution steps: Remain engaged with our IDR customers until they are fully recovered.
Started: 3/4/2026, 6:41:51 PM Updated: 3/4/2026, 6:41:51 PM Duration: 3713h 24m
Incident: Users unable to access Slack using various browsers
Unknown Unknown
Current status and recent actions taken: Further investigation of this issue has determined that Slack systems and services are operating within specifications and that the issue is due to a conflict with some antivirus applications.Scope: Some users may have experienced issues accessing Slack services via their web browser due a conflict with their antivirus.Required resolution steps: Users should add their Slack workspace URL to the trusted URLs in their antivirus application.We apologize for any inconvenience this brought to your day.
Started: 2/20/2026, 12:24:56 AM Updated: 2/20/2026, 12:24:56 AM Duration: 4019h 40m
Recently Resolved Incidents
The fix has been successfully deployed, and validation is now complete. The issue preventing users from receiving incoming emails into Slack is fully resolved, and normal service functionality has been restored.We apologize for any disruptions to your day.
AI Analysis
Impact: major
Categories: email, integration
Users: all-users
Root Cause: Issue with the integration between Slack and the email service, preventing users from receiving incoming emails in Slack.
Started: 7/28/2026, 11:09:00 PM Resolved: N/A Duration: 204h 56m
Incident: Issue sending messages to channels via certain Workflows
Resolved Unknown
We’ve completed the revert of the recent change and have validated that this has brought customers out of impact and can now successfully send a message to a channel using Workflows that include 'refer to a message link'.We apologize for how this incident may have affected you and your business.
Started: 7/24/2026, 10:47:02 AM Resolved: N/A Duration: 313h 18m
Incident: Receiving reminders in Slack issue
Resolved Unknown
After a period of monitoring, we can see that reminders are now working as expected following the fix deployment. This issue has been resolved as of 03:00 UTC, July 24. We apologize for any inconvenience this issue has caused you.
Started: 7/24/2026, 3:20:37 AM Resolved: N/A Duration: 320h 45m
Incident: Chat functionality unavailable on Slack Help page
Resolved Unknown
We've resolved the issue and users can now use the Chat feature on the Slack Help Center. We performed a configuration change, which brought the feature back online and have validated that it's functioning as expected. We apologize for how this incident may have affected you and your business.
Started: 6/26/2026, 10:09:39 AM Resolved: N/A Duration: 985h 56m
This issue has been resolved. Android users who were experiencing issues submitting workflow forms containing a required file upload field can now do so successfully. A fix was delivered via a new update to the Slack Android app. Users who are still experiencing this issue should update the Slack app from the Google Play Store to resolve it. No other action is required. We apologize for the inconvenience and thank you for your patience.
Started: 6/22/2026, 8:39:26 PM Resolved: N/A Duration: 1071h 26m
We have successfully deployed the fix to production and the issue is resolved. The Admin SSO and Authentication Configuration page for standalone workspaces should now display the correct settings. If you continue to see outdated information, refresh the SSO Admin page to load the latest changes.
Started: 6/18/2026, 4:14:39 AM Resolved: N/A Duration: 1183h 51m
Incident: Trouble performing some actions
Resolved Unknown
This issue is now resolved for all users.We apologize for any disruptions to your day.
Started: 6/17/2026, 1:07:15 AM Resolved: N/A Duration: 1210h 58m
Incident: Slack Messaging issue
Resolved Unknown
Some users may have been unable to edit or delete messages in certain channels. We identified and resolved the issue. We apologize for how this issue affected you and your business.
Started: 6/16/2026, 1:19:52 AM Resolved: N/A Duration: 1234h 46m
Incident: Child windows displaying content at half height
Resolved Unknown
We've validated that the fix resolved the issue and child windows are now displaying content as expected. You may need to reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) in order for this fix to be reflected on your end. We're sorry for the disruption this caused to your day.
Started: 6/11/2026, 11:15:33 PM Resolved: N/A Duration: 1332h 50m
Incident: Trouble with Gmail add-on Integration
Resolved Unknown
We've resolved the issue that prevented customers from using the Slack Gmail add-on. The fix has been successfully deployed; health metrics have stabilized, and the Gmail add-on is now fully operational for all affected users.We apologize for any inconvenience this may have caused.
Started: 6/11/2026, 6:39:58 AM Resolved: N/A Duration: 1349h 25m
Showing 10 of 46 resolved incidents
Scheduled Maintenance
Completed Maintenance
Incident: Scheduled Grid Migrations are experiencing extended downtime
This issue is now resolved.Current status and actions being taken: We identified database write throttling as the cause of the stalled grid migrations. We applied a drop rule for jobs that were stuck in a retry loop, which has restored normal migration processing. Scope: A small number of enterprise users undergoing grid migrations experienced extended delays in accessing Slack. Current impact to end users: Affected users may have experienced an inability to access Slack during their migration window. Known workarounds: No workarounds needed at this time.We apologize for how this incident affected you and your business.
Started: 5/8/2026, 5:44:24 PM Completed: N/A Duration: 2154h 21m
Completed Maintenance
Incident: Issue with scheduled workflows
We've validated that the fix was successful, and the authentication errors users were experiencing with scheduled workflows are now resolved. We apologize for any disruptions to your day and appreciate your patience as we sorted this out.
Started: 2/6/2026, 8:10:01 PM Completed: N/A Duration: 4335h 55m