Clickup
Last updated: 3/6/2026, 9:04:05 AM
✓ All Systems Operational
Active Incidents
0
Resolved
9
Scheduled Maint.
0
Total Incidents
9
Total Maint.
1
Critical
0
Recently Resolved Incidents
ClickUp Not Loading
Resolved Unknown
February 25, 2026 9:51AM PST
Investigating - We're investigating reports of ClickUp not loading for some of our US-based users. We'll provide updates here as we have them.
February 25, 2026 10:49AM PST
Identified - We've identified a root cause of reports of ClickUp not loading for some US-based users. We're working on mitigation and will provide updates as we have them.
February 25, 2026 11:09AM PST
Monitoring - We've mitigated the issue causing US-based Workspaces to fail to load and are monitoring for stability. We'll provide an update once our monitoring confirms full service restoration.
February 25, 2026 11:39AM PST
Resolved - We've resolved issues preventing some US-based users from loading ClickUp. All systems are operational. Thank you for your patience.
Investigating - We're investigating reports of ClickUp not loading for some of our US-based users. We'll provide updates here as we have them.
February 25, 2026 10:49AM PST
Identified - We've identified a root cause of reports of ClickUp not loading for some US-based users. We're working on mitigation and will provide updates as we have them.
February 25, 2026 11:09AM PST
Monitoring - We've mitigated the issue causing US-based Workspaces to fail to load and are monitoring for stability. We'll provide an update once our monitoring confirms full service restoration.
February 25, 2026 11:39AM PST
Resolved - We've resolved issues preventing some US-based users from loading ClickUp. All systems are operational. Thank you for your patience.
AI Analysis
Impact: major
Categories: network, api
Users: all-users
Root Cause: A technical issue caused some US-based users to be unable to load the ClickUp application
Started: 2/25/2026, 7:39:38 PM Resolved: N/A Duration: 215h 25m
Guests may be unable to open locations they have access to
Resolved Unknown
February 24, 2026 2:02PM PST
Investigating - We're investigating user reports of guests who are unable to open Workspace locations they've been shared. They may have briefly seen an ACCESS_009 error when attempting to navigate to these locations.
We're working on identifying the root cause and will continue posting updates as we have them.
February 24, 2026 3:03PM PST
Monitoring - We believe we've identified the root cause behind guests' inability to access certain locations in the hierarchy. We are monitoring for the next 30 minutes to ensure stability.
February 24, 2026 3:33PM PST
Resolved - We have resolved the issue preventing guests from viewing certain locations in the hierarchy. All systems are operational. Thank you for your patience.
Investigating - We're investigating user reports of guests who are unable to open Workspace locations they've been shared. They may have briefly seen an ACCESS_009 error when attempting to navigate to these locations.
We're working on identifying the root cause and will continue posting updates as we have them.
February 24, 2026 3:03PM PST
Monitoring - We believe we've identified the root cause behind guests' inability to access certain locations in the hierarchy. We are monitoring for the next 30 minutes to ensure stability.
February 24, 2026 3:33PM PST
Resolved - We have resolved the issue preventing guests from viewing certain locations in the hierarchy. All systems are operational. Thank you for your patience.
AI Analysis
Impact: minor
Categories: permissions, ui
Users: guests
Root Cause: A bug prevented some guest users from accessing certain locations they had been granted access to
Started: 2/24/2026, 11:33:45 PM Resolved: N/A Duration: 235h 31m
Email notification issues for some users
Resolved Unknown
January 22, 2026 4:57AM PST
Investigating - We are investigating issues whereby Email notifications may be delayed or missing for some users. Users may also receive notifications from older tasks. We will provide updates as they are available.
January 22, 2026 5:50AM PST
Monitoring - Our team has taken steps to address the issue impacting email notifications, and services are currently operating as expected. We are continuing to monitor to confirm stability.
January 22, 2026 10:20AM PST
Identified - We're continuing our investigation of reports where email notifications may be delayed or missing for some users. Users may also receive notifications from older tasks. We will provide updates as they are available.
January 22, 2026 4:32PM PST
Identified - We've identified the cause of delayed or missing email notifications. Email notifications should now arrive as expected, while some users may have received email notifications from older tasks. We will continue to share updates as they develop.
January 23, 2026 8:05AM PST
Resolved - The cause of delayed or missing email notifications, along with email notifications from older tasks, has been mitigated, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Investigating - We are investigating issues whereby Email notifications may be delayed or missing for some users. Users may also receive notifications from older tasks. We will provide updates as they are available.
January 22, 2026 5:50AM PST
Monitoring - Our team has taken steps to address the issue impacting email notifications, and services are currently operating as expected. We are continuing to monitor to confirm stability.
January 22, 2026 10:20AM PST
Identified - We're continuing our investigation of reports where email notifications may be delayed or missing for some users. Users may also receive notifications from older tasks. We will provide updates as they are available.
January 22, 2026 4:32PM PST
Identified - We've identified the cause of delayed or missing email notifications. Email notifications should now arrive as expected, while some users may have received email notifications from older tasks. We will continue to share updates as they develop.
January 23, 2026 8:05AM PST
Resolved - The cause of delayed or missing email notifications, along with email notifications from older tasks, has been mitigated, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
AI Analysis
Impact: minor
Categories: email, notifications
Users: some-users
Root Cause: A technical issue caused delays or missing email notifications for some users, and some users received notifications from older tasks
Started: 1/23/2026, 4:05:03 PM Resolved: N/A Duration: 1010h 59m
Degraded performance
Resolved Unknown
December 19, 2025 3:07PM PST
Investigating - We're investigating reports of unexpected paywall messages and AI usage page load failures. We have all hands on deck, and we'll update here as soon as we have a resolution.
December 19, 2025 3:25PM PST
Monitoring - We believe we have mitigated the cause of the unexpected paywall messages and AI usage page load failures, and we will continue monitoring.
December 19, 2025 4:00PM PST
Resolved - The cause of unexpected paywall messages and AI usage page load failures has been mitigated, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Investigating - We're investigating reports of unexpected paywall messages and AI usage page load failures. We have all hands on deck, and we'll update here as soon as we have a resolution.
December 19, 2025 3:25PM PST
Monitoring - We believe we have mitigated the cause of the unexpected paywall messages and AI usage page load failures, and we will continue monitoring.
December 19, 2025 4:00PM PST
Resolved - The cause of unexpected paywall messages and AI usage page load failures has been mitigated, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
AI Analysis
Impact: minor
Categories: ui, billing
Users: all-users
Root Cause: A technical issue caused unexpected paywall messages and AI usage page load failures
Started: 12/20/2025, 12:00:39 AM Resolved: N/A Duration: 1843h 4m
Degraded Chat and Task services
Resolved Unknown
December 2, 2025 11:58AM PST
Investigating - We're investigating issues with receiving real-time updates. Some customers may experience Chat messages remaining marked unread, task updates not appearing until refresh, and other data sync issues.
We will provide regular updates as they become available, and thank you for your patience.
December 2, 2025 12:31PM PST
Monitoring - We’ve mitigated the issue that was causing delays in Chat and task services, including messages and real-time updates. All services are now operating at normal capacity.
December 2, 2025 1:06PM PST
Resolved - We’ve fully resolved the issue that was causing delays in Chat and task services, including messages and real-time updates. Thank you for your patience.
Investigating - We're investigating issues with receiving real-time updates. Some customers may experience Chat messages remaining marked unread, task updates not appearing until refresh, and other data sync issues.
We will provide regular updates as they become available, and thank you for your patience.
December 2, 2025 12:31PM PST
Monitoring - We’ve mitigated the issue that was causing delays in Chat and task services, including messages and real-time updates. All services are now operating at normal capacity.
December 2, 2025 1:06PM PST
Resolved - We’ve fully resolved the issue that was causing delays in Chat and task services, including messages and real-time updates. Thank you for your patience.
AI Analysis
Impact: major
Categories: chat, tasks, sync
Users: all-users
Root Cause: A technical issue caused delays in real-time updates for chat messages and task updates
Started: 12/2/2025, 9:06:13 PM Resolved: N/A Duration: 2253h 58m
AI Notetaker Issue Identified
Resolved Unknown
October 20, 2025 10:00AM PDT
Identified - We are currently experiencing an issue with AI Notetaker due to ongoing issues with Amazon Web Services (AWS), as reported by Amazon.
We will provide frequent updates until the situation is resolved and normal monitoring resumes.
October 20, 2025 2:00PM PDT
Monitoring - The ongoing problems with Amazon Web Services (AWS) impacting the ClickUp AI Notetaker have been mitigated. We are monitoring for the next 30 minutes to ensure stability.
October 20, 2025 2:36PM PDT
Resolved - The ongoing problems with Amazon Web Services (AWS) impacting the ClickUp AI Notetaker have been resolved. Our monitoring shows that all systems are fully operational. Thank you for bearing with us!
Identified - We are currently experiencing an issue with AI Notetaker due to ongoing issues with Amazon Web Services (AWS), as reported by Amazon.
We will provide frequent updates until the situation is resolved and normal monitoring resumes.
October 20, 2025 2:00PM PDT
Monitoring - The ongoing problems with Amazon Web Services (AWS) impacting the ClickUp AI Notetaker have been mitigated. We are monitoring for the next 30 minutes to ensure stability.
October 20, 2025 2:36PM PDT
Resolved - The ongoing problems with Amazon Web Services (AWS) impacting the ClickUp AI Notetaker have been resolved. Our monitoring shows that all systems are fully operational. Thank you for bearing with us!
AI Analysis
Impact: major
Categories: ai, integration, aws
Users: all-users
Root Cause: Ongoing issues with Amazon Web Services (AWS) impacting the ClickUp AI Notetaker
Started: 10/20/2025, 9:36:37 PM Resolved: N/A Duration: 3285h 28m
Loading Issues in Search, Missing Integrations
Resolved Unknown
August 21, 2025 8:53AM PDT
Investigating - We're investigating reports of loading issues with Search as well as integrations not appearing in our web and desktop applications. We’ll have frequent updates until we have a monitoring status.
August 21, 2025 9:12AM PDT
Monitoring - We have mitigated the cause of loading issues with search and integrations not appearing, and will continue monitoring.
August 21, 2025 9:52AM PDT
Resolved - The cause of the loading issues with search and integrations not appearing has been mitigated and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days
Investigating - We're investigating reports of loading issues with Search as well as integrations not appearing in our web and desktop applications. We’ll have frequent updates until we have a monitoring status.
August 21, 2025 9:12AM PDT
Monitoring - We have mitigated the cause of loading issues with search and integrations not appearing, and will continue monitoring.
August 21, 2025 9:52AM PDT
Resolved - The cause of the loading issues with search and integrations not appearing has been mitigated and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days
AI Analysis
Impact: major
Categories: search, integration
Users: all-users
Root Cause: Loading issues with search and integrations not appearing
Started: 8/21/2025, 4:52:55 PM Resolved: N/A Duration: 4730h 11m
Infinite Loading at Login
Resolved Unknown
August 7, 2025 7:40AM PDT
Investigating - We're investigating reports of users being unable to login to our web and desktop applications across multiple regions. We’ll share frequent updates here as we work towards a resolution.
August 7, 2025 8:35AM PDT
Investigating - We’re continuing to investigate reports of users being unable to log in to our web and desktop applications across multiple regions. Our team is actively working toward a resolution and will provide frequent updates here.
In the meantime, a potential workaround is to clear your browser’s cache and cookies. This will refresh expired authentication tokens and allow users to log in again. You can follow the steps here: https://help.clickup.com/hc/en-us/articles/6328002032023-Clear-a-browser-s-cache-cookies-and-history
Thank you for your patience as we work to restore full access.
August 7, 2025 11:00AM PDT
Investigating - We’re still actively investigating ongoing reports of some users being unable to log in to our web and desktop applications across multiple regions. While we don’t have new updates to share at this time, our team is continuing to work toward a resolution and we’ll keep you updated as more information becomes available.
In the meantime, clearing your browser’s data may help resolve the issue by refreshing expired authentication tokens. You can find instructions here: https://help.clickup.com/hc/en-us/articles/6328002032023-Clear-a-browser-s-cache-cookies-and-history
August 7, 2025 1:11PM PDT
Identified - We've determined the cause of the login issues affecting some users across our web and desktop applications. We are working to deliver a resolution shortly and will share another update soon.
August 7, 2025 3:35PM PDT
Monitoring - We believe we have mitigated the cause of the login issues affecting certain users across our web and desktop applications. We will continue monitoring to ensure stability.
August 7, 2025 4:13PM PDT
Resolved - The cause of the login issues affecting some users across our web and desktop applications has been mitigated and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Investigating - We're investigating reports of users being unable to login to our web and desktop applications across multiple regions. We’ll share frequent updates here as we work towards a resolution.
August 7, 2025 8:35AM PDT
Investigating - We’re continuing to investigate reports of users being unable to log in to our web and desktop applications across multiple regions. Our team is actively working toward a resolution and will provide frequent updates here.
In the meantime, a potential workaround is to clear your browser’s cache and cookies. This will refresh expired authentication tokens and allow users to log in again. You can follow the steps here: https://help.clickup.com/hc/en-us/articles/6328002032023-Clear-a-browser-s-cache-cookies-and-history
Thank you for your patience as we work to restore full access.
August 7, 2025 11:00AM PDT
Investigating - We’re still actively investigating ongoing reports of some users being unable to log in to our web and desktop applications across multiple regions. While we don’t have new updates to share at this time, our team is continuing to work toward a resolution and we’ll keep you updated as more information becomes available.
In the meantime, clearing your browser’s data may help resolve the issue by refreshing expired authentication tokens. You can find instructions here: https://help.clickup.com/hc/en-us/articles/6328002032023-Clear-a-browser-s-cache-cookies-and-history
August 7, 2025 1:11PM PDT
Identified - We've determined the cause of the login issues affecting some users across our web and desktop applications. We are working to deliver a resolution shortly and will share another update soon.
August 7, 2025 3:35PM PDT
Monitoring - We believe we have mitigated the cause of the login issues affecting certain users across our web and desktop applications. We will continue monitoring to ensure stability.
August 7, 2025 4:13PM PDT
Resolved - The cause of the login issues affecting some users across our web and desktop applications has been mitigated and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
AI Analysis
Impact: critical
Categories: authentication, login
Users: all-users
Root Cause: Cause of login issues affecting some users across web and desktop applications
Started: 8/7/2025, 11:13:22 PM Resolved: N/A Duration: 5059h 51m
SyncUps disconnecting
Resolved Unknown
July 3, 2025 9:48AM PDT
Investigating - We are aware of an issue where SyncUps are disconnecting and closing within seconds of starting. This is affecting some users in multiple regions. Our team is actively investigating the cause and working to resolve it as quickly as possible. We appreciate your patience and will share updates here as they become available.
July 3, 2025 10:47AM PDT
Monitoring - We believe we have identified and mitigated the cause of SyncUps disconnecting and closing within seconds of starting. SyncUps should be behaving normally. We will continue monitoring to ensure full stability and provide any needed updates here.
July 3, 2025 1:22PM PDT
Resolved - Our mitigation efforts are holding steady and SyncUps continue to operate at normal functionality. We believe that changes made to our gateway service caused the issue and we've reverted those changes.
We are conducting an internal review to fully define the root cause and will have an analysis that we can share in the coming days.
Investigating - We are aware of an issue where SyncUps are disconnecting and closing within seconds of starting. This is affecting some users in multiple regions. Our team is actively investigating the cause and working to resolve it as quickly as possible. We appreciate your patience and will share updates here as they become available.
July 3, 2025 10:47AM PDT
Monitoring - We believe we have identified and mitigated the cause of SyncUps disconnecting and closing within seconds of starting. SyncUps should be behaving normally. We will continue monitoring to ensure full stability and provide any needed updates here.
July 3, 2025 1:22PM PDT
Resolved - Our mitigation efforts are holding steady and SyncUps continue to operate at normal functionality. We believe that changes made to our gateway service caused the issue and we've reverted those changes.
We are conducting an internal review to fully define the root cause and will have an analysis that we can share in the coming days.
AI Analysis
Impact: major
Categories: sync, integration
Users: all-users
Root Cause: Changes made to gateway service caused SyncUps to disconnect and close within seconds of starting
Started: 7/3/2025, 8:22:05 PM Resolved: N/A Duration: 5902h 42m
Scheduled Maintenance
Completed Maintenance
Email notifications temporarily paused
November 21, 2025 9:15AM PST
Investigating - We’ve temporarily paused some email notifications while we perform unscheduled maintenance. We will provide an update as soon as delivery has resumed. No other services are affected. Thank you for your patience.
November 21, 2025 9:33AM PST
Resolved - Email notifications have resumed following a period of unscheduled maintenance. All services are now operating as expected, and you should receive email notifications as normal. We appreciate your patience and understanding
If you experience any further issues, please let us know.
Investigating - We’ve temporarily paused some email notifications while we perform unscheduled maintenance. We will provide an update as soon as delivery has resumed. No other services are affected. Thank you for your patience.
November 21, 2025 9:33AM PST
Resolved - Email notifications have resumed following a period of unscheduled maintenance. All services are now operating as expected, and you should receive email notifications as normal. We appreciate your patience and understanding
If you experience any further issues, please let us know.
AI Analysis
Impact: minor
Categories: email
Users: all-users
Root Cause: Unscheduled maintenance performed on email notification system
Started: 11/21/2025, 5:33:54 PM Completed: N/A Duration: 2521h 30m