Degraded Search Performance
Resolved Unknown Incident
Started
Mon, Jul 27, 2026, 09:15 PM UTC
Last Updated
Mon, Jul 27, 2026, 09:15 PM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 9d 14h 50m)
AI-Powered Analysis
Impact Severity
major
Categories
search network
Affected Users
all-users
Root Cause Analysis
Root cause not yet disclosed
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Mon, Jul 27, 2026, 10:02 PM UTC
Incident History
July 27, 2026 11:40AM PDT
Identified - We’re investigating an issue affecting Search for some users within our US regions.
We’ve identified the issue and mitigation is currently in progress.
We’ll share another update as soon as we have confirmation that service has stabilized.
July 27, 2026 1:36PM PDT
Monitoring - The issue affecting Search for some users in our US regions has been mitigated, and Search should now be working normally.
We’re continuing to monitor closely to make sure performance stays stable.
July 27, 2026 2:15PM PDT
Resolved - The issue affecting Search for some users in our US regions is fully resolved, and Search is now working normally. Thank you for your patience while we resolved this issue.
We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Identified - We’re investigating an issue affecting Search for some users within our US regions.
We’ve identified the issue and mitigation is currently in progress.
We’ll share another update as soon as we have confirmation that service has stabilized.
July 27, 2026 1:36PM PDT
Monitoring - The issue affecting Search for some users in our US regions has been mitigated, and Search should now be working normally.
We’re continuing to monitor closely to make sure performance stays stable.
July 27, 2026 2:15PM PDT
Resolved - The issue affecting Search for some users in our US regions is fully resolved, and Search is now working normally. Thank you for your patience while we resolved this issue.
We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.