Mar 6, 05:11 UTC
Resolved - On 06 March 2026 UTC, Bitbucket experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

Mar 6, 05:00 UTC
Update - Our team has now put mitigations in place across the majority of Bitbucket services and all are now actively recovering except for Pipelines, which is still being actively investigated.
We are continuing to monitor these services and we will provide further update within 1 hour or when services have fully recovered.

Mar 6, 04:04 UTC
Update - As restoration activities continue, we are now starting to see services recover for customers for Bitbucket Web and for Git HTTPS. We are continuing to work on mitigation across all remaining Bitbucket services.
Our next update will be provided within one hour or if full recovery is seen prior to that time.

Mar 6, 03:10 UTC
Identified - We have identified the cause of the issue, and our teams are diligently working on a mitigation. Affected users will experience Bitbucket being unavailable.
We'll continue to share additional updates here as more information is available, with our next update to be posted within 1 hour.

Mar 6, 02:44 UTC
Investigating - We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

Jan 28, 20:00 UTC
Resolved - On January 28, 2026, affected Bitbucket Cloud users in eu-west-1 may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

Jan 28, 16:49 UTC
Monitoring - We received reports of a partial service disruption affecting Bitbucket in eu-west-1 for some customers. We have identified the cause of the issue and our teams have applied mitigations and we are seeing signs of recovery. We'll continue to monitor closely to confirm stability.

Jan 7, 18:53 UTC
Resolved - On Wednesday, January 7, 2026, Bitbucket Cloud experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

Jan 7, 17:49 UTC
Monitoring - The issue has now been resolved, and the service is operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Jan 7, 16:38 UTC
Update - We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.

Jan 7, 16:23 UTC
Investigating - We are actively investigating reports of a partial service disruption affecting Bitbucket Cloud for some customers. We'll share updates here within the next hour or as more information is available.

Jan 7, 06:40 UTC
Resolved - We have successfully mitigated the incident and the affected service is now fully operational. Our teams have verified that normal functionality has been restored. Thank you for your patience and understanding while we worked to resolve this issue.

Jan 7, 06:05 UTC
Identified - Users of Bitbucket Cloud currently face difficulties when trying to invite new users to their workspaces. This issue is resulting in a '400 Client Error: Bad Request' message, which stems from a recent change in the invitation flow. The team is actively working on a resolution and is deploying a hotfix. We will provide an update within the next hour.

Dec 27, 05:20 UTC
Resolved - We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas.
Thank you for your patience and understanding while we worked to resolve this issue.

Dec 27, 04:42 UTC
Monitoring - We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.

Nov 11, 21:10 UTC
Resolved - On November 11th, 2025, Bitbucket Cloud experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

We are committed to transparency and will publish our public post mortem on our Statuspage once this investigation is complete. We expect to publish this within the next 30 days.

Nov 11, 19:35 UTC
Monitoring - The issue has now been resolved, and the service is operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Nov 11, 19:01 UTC
Update - Our teams are continuing to address a service disruption affecting Bitbucket Cloud. We are now seeing signs of recovery, however, affected users may experience intermittent performance degradation. We'll share additional updates here in 60 minutes, or sooner as as more information is available.

Nov 11, 17:55 UTC
Update - We are continuing to investigate a service disruption affecting Bitbucket Cloud. We'll share updates in 60 minutes, or sooner as things progress.

Nov 11, 16:59 UTC
Investigating - We are actively investigating reports of performance degradation affecting Bitbucket Cloud and git services. We'll share updates here as more information is available.

Oct 21, 05:24 UTC
Resolved - Our team is now able to see full recovery across the vast majority of Atlassian products.

We are aware of some ongoing issues with specific components such as migrations and JSM virtual service agents, and our team is continuing to investigate with urgency.

We apologise for the inconvenience that this incident has caused and we will provide further information when the Post Incident Investigation has been completed.

Oct 21, 03:24 UTC
Update - The issue relating to the Atlassian Support portal displaying a message to customers to use our temporary support channel has now been resolved. The Atlassian Support portal is fully functional for any ongoing support issues.

With regards to other Atlassian products, we continue to see recovery continuing across all impacted products and our teams are continuing to monitor as the recovery continues.

We will provide further update on our recovery status within two hours.

Oct 21, 01:07 UTC
Update - We continue to see recovery progressing across all impacted products as backlogged items continue to be processed.

The Atlassian Support portal is currently displaying a message directing customers to our temporary support channel. Please note that our support portal is currently fully functional for those attempting to raise requests. We are continuing to look into this alert to remove this message.

We will provide further update on our recovery status in two hours.

Oct 21, 00:03 UTC
Update - Our team is now seeing recovery across all impacted Atlassian products. We are continuing to monitor for individual products that may still be processing backlogged items now that services are restored.

The Atlassian Support portal is currently still displaying a message directing customers to our temporary support channel. Please note that our support portal is currently fully functional for those attempting to raise requests. We are continuing to look into this alert to remove this message.

We will provide further update on our recovery status in one hour.

Oct 20, 22:58 UTC
Update - Our teams are continuing to monitor the recovery of systems across Atlassian products. This update is to inform that the Atlassian Support portal is fully operational at this time for customers that wish to contact support.

Oct 20, 21:26 UTC
Update - Monitoring - We've started seeing continued product experience improvement.

While we still have a backlog of event processing, we are seeing improvements in systems operational capabilities across all products. We estimate a significant improvement with the next few hours and will continue to monitor the health of AWS services and the effects on Atlassian customers. We appreciate your continued patience and remain committed to full resolution as we work through this situation. We will post our next update in two hours.

Oct 20, 18:38 UTC
Monitoring - There have been no changes since our last update. We will provide our next updated by 9:00PM UTC or sooner as new information becomes available.

We are currently aware of an ongoing incident impacting Atlassian Cloud services due to an outage with our public cloud provider, AWS. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority and we are closely monitoring the health of AWS services. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation.

Oct 20, 17:43 UTC
Update - We are currently aware of an ongoing incident impacting Atlassian Cloud services due to an outage with our public cloud provider, AWS. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority and we are closely monitoring the health of AWS services. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.

Oct 20, 17:27 UTC
Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.

Oct 20, 16:36 UTC
Update - Update - Thank you for your continued patience. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is still actively working to mitigate this issue with urgency and while we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will be providing hourly updates on this issue.

Oct 20, 16:35 UTC
Update - Update - Thank you for your continued patience. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is still actively working to mitigate this issue with urgency and while we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will be providing hourly updates on this issue.

Oct 20, 15:21 UTC
Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.

Oct 20, 15:20 UTC
Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.

Oct 20, 14:02 UTC
Update - We understand your pain and mitigating or fixing this issue is of utmost importance. Our public cloud provider is actively working to mitigate this issue on priority. We have been seeing partial operational success. We appreciate your patience and will continue to provide updates every hour or sooner.

Oct 20, 13:58 UTC
Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.

Oct 20, 13:56 UTC
Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.

Oct 20, 13:07 UTC
Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.

Oct 20, 12:06 UTC
Update - Atlassian team is actively engaged and continues to work with our public cloud provider to mitigate this issue at the earliest. We are starting to see partial operations succeed. We appreciate your patience. We shall continue to share updates every hour, if not sooner.

Oct 20, 11:07 UTC
Update - We continue to work with our public cloud provider towards mitigating the issue at the earliest. We appreciate your patience. We shall continue to share updates every hour, if not sooner.

Oct 20, 09:58 UTC
Identified - We understand that our public cloud provider has identified the cause of the issue. We are starting to see some recovery and is working towards mitigation. We appreciate your patience.
We shall continue to share updates every hour, if not sooner.

Oct 20, 09:25 UTC
Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

Oct 20, 09:23 UTC
Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

Oct 20, 08:24 UTC
Update - Atlassian Cloud services are impacted and we are aware that our customers might not be able to create support tickets. Our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

Oct 20, 07:56 UTC
Investigating - We have noticed that Atlassian Cloud services are impacted and our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

Sep 16, 04:30 UTC
Resolved - Between 03:30 UTC to 03:50 UTC, we experienced delyas in running pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.

Sep 16, 04:19 UTC
Monitoring - We have identified the root cause of the Pipelines delays and have mitigated the problem. We are now monitoring closely.

Sep 16, 04:13 UTC
Identified - We continue to work on resolving the delayed Pipelines for Atlassian Bitbucket. We have identified the root cause and expect recovery shortly.

Sep 16, 04:00 UTC
Investigating - We are investigating cases of degraded performance for Atlassian Bitbucket Cloud Pipelines customers. We will provide more details within the next hour.
We have mitigated the impact on self-hosted runners but cloud users are continuing to see delays on pipelines starting.

Aug 27, 15:25 UTC
Resolved - issue resloved pipeline is completed.

Aug 26, 15:07 UTC
Update - Core daily job run id : scheduled__2025-08-24T04:00:00+00:00
has been running for over 30 hrs and all the downstream jobs have failed
core daily Aug 25th run has not started yet.

Aug 26, 15:06 UTC
Investigating - We are currently investigating this issue.

Aug 20, 15:16 UTC
Resolved - This incident has been resolved.

Aug 20, 13:24 UTC
Monitoring - A root cause has been identified and a mitigation has been implemented; we're monitoring the situation.

Aug 20, 07:30 UTC
Investigating - - Bitbucket Cloud is investigating an incident affecting Git clone reliability.
- The team is investigating the root cause and will update as soon as possible.