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Site generated: 2026-08-06 12:04:58 UTC 8/6/2026, 12:04:58 PM local
Home / Bitbucket / Incident Details

BitBucket Site fails to Load

Resolved Unknown Incident
Started
Fri, Jul 31, 2026, 03:38 PM UTC
Last Updated
Fri, Jul 31, 2026, 03:38 PM UTC
Resolved
N/A
This incident has been resolved (Total duration: 5d 20h 27m)

AI-Powered Analysis

Impact Severity
major
Categories
website pipelines
Affected Users
all-users
Root Cause Analysis
A technical issue caused intermittent errors and failures loading the Bitbucket Cloud site and associated Pipelines for some customers.
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Jul 31, 2026, 04:02 PM UTC

Incident History

Jul 31, 15:38 UTC
Resolved - On July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.

Jul 31, 14:28 UTC
Update - A fix has been implemented and services are operating normally for all affected customers. We are continuing to monitor to confirm stability. We will provide a further update within 60 minutes.

Jul 31, 13:09 UTC
Monitoring - Some customers experienced intermittent errors when accessing Bitbucket Cloud, including failures loading the site and associated impacts to Pipelines.

We have been able to apply the fix to mitigate the issues and we are seeing recovery.

We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

External Resources