Resilimap

Multi-cloud reliability monitoring

Site generated: 2026-03-06 19:03:56 UTC 3/6/2026, 7:03:56 PM local
Home / Zoom / Incident Details

A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Resolved Unknown Incident
Started
Fri, Feb 27, 2026, 05:24 PM UTC
Last Updated
Fri, Feb 27, 2026, 05:24 PM UTC
Resolved
N/A
This incident has been resolved (Total duration: 7d 1h 39m)

Incident History

Feb 27, 09:24 PST
Resolved - This incident has been resolved and the affected services have been restored.

Feb 27, 08:04 PST
Monitoring - The issue that was causing search delays for customers across Zoom Docs, Zoom Hub, Zmail, File Service, Whiteboard Services, Zoom Marketplace, Shared Notes, Zoom Rooms, and Zoom Workspace Reservation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Feb 27, 07:39 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Our team continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Feb 27, 03:35 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Feb 26, 23:47 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Feb 26, 19:41 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Feb 26, 17:29 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Feb 26, 15:54 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Feb 26, 14:04 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Feb 26, 12:43 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes

Our team continues to diligently work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Feb 26, 10:26 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Feb 26, 10:17 PST
Update - We are continuing to investigate this issue.

Feb 26, 09:28 PST
Update - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services

Our team continue to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Feb 26, 09:20 PST
Investigating - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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