Rendering issues for app.netlify.com
Resolved Unknown Incident
Started
Wed, Jan 28, 2026, 07:39 PM UTC
Last Updated
Wed, Jan 28, 2026, 07:39 PM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 37d 4h 25m)
AI-Powered Analysis
Impact Severity
major
Categories
web api
Affected Users
all-users
Root Cause Analysis
Errors relating to a service worker causing rendering issues for app.netlify.com
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:07 AM UTC
Incident History
Jan 28, 19:39 UTC
Resolved - The issue was caused by errors relating to a service worker. The solution for the blank page issue is to clear the browser cache on the system where the issue is occurring. This incident is now resolved.
Jan 28, 18:51 UTC
Update - We continue to investigate the issue which appears to be related to a service worker the website uses. If you are seeing a blank page for app.netlify.com clearing the browser cache will resolve the issue.
Jan 28, 18:23 UTC
Investigating - We are investigating an issue that is causing app.netlify.com to show a blank page for some users.