Errors creating and updating issues
Resolved Unknown Incident
Started
Sat, Jan 17, 2026, 10:00 AM UTC
Last Updated
Sat, Jan 17, 2026, 10:00 AM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 48d 14h 4m)
AI-Powered Analysis
Impact Severity
minor
Categories
email
Affected Users
all-users
Root Cause Analysis
An issue with the email service provider caused some users to not receive emails from Linear, including login emails.
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:06 AM UTC
Incident History
Status: Resolved
On Saturday, we experienced a brief incident where issue creation and issue state changes were unavailable for approximately 1 hour. This was caused by a problem in an internal maintenance process and the impact was limited to some US Hosted Linear workspaces. Additional controls have been put in place to prevent a recurrence and we apologize for the disruption caused.
Affected components
On Saturday, we experienced a brief incident where issue creation and issue state changes were unavailable for approximately 1 hour. This was caused by a problem in an internal maintenance process and the impact was limited to some US Hosted Linear workspaces. Additional controls have been put in place to prevent a recurrence and we apologize for the disruption caused.
Affected components
- EU Region – Integrations (Operational)
- EU Region – Linear API (Operational)
- US Region – Linear application (Operational)
- US Region – Linear API (Operational)
- US Region – Integrations (Operational)
- EU Region – Linear application (Operational)