Status: Resolved

We've resolved the issue affecting submissions through our in-app contact form, and new support requests are being received successfully again. Our team will continue reviewing and replying to delayed support requests as quickly as possible. We apologize for the delay and appreciate your patience.

Affected components

• US Region – Linear application (Operational)
• EU Region – Linear application (Operational)

Status: Resolved

Normal functionality has resumed to the Linear Agent's coding intelligence features.

Affected components

• US Region – Linear application (Operational)
• EU Region – Linear application (Operational)

Status: Resolved

We’ve resolved the delays that were affecting updates for some workspaces hosted in our US region, and service should now be operating normally. We hit an unexpected condition in our event processing that caused the system to back up. If you still see stale information in Linear, please refresh and try again. We are working on a fix to prevent future occurrences, and thank you for your patience while we worked on this.

Status: Resolved

This incident has now been resolved and Linear should now be loading normally again for all users. We identified an error with DDOS protection rules being applied in error, and applied mitigation changes to prevent this from affecting user logins. If you still run into problems accessing Linear after a refresh, please reach out to support@linear.app "support@linear.app": mailto:support@linear.app.

Affected components

• US Region – Linear application (Operational)
• EU Region – Linear application (Operational)

Status: Resolved

Asks email intake has been restored and is working again. We identified the issue and implemented a fix, and have confirmed the flow is working again end to end. Please reach out to support@linear.app if you experience any problems with email intake after this time.

Affected components

• US Region – Linear application (Operational)
• EU Region – Linear application (Operational)

Status: Resolved

Task processing in our EU region was briefly delayed from 12:45 to 13:05 UTC after capacity scaled down too far, which slowed some background actions from completing normally. We scaled capacity back up and processing has recovered. Service should now be operating normally.

Affected components

• US Region – Linear API (Operational)
• US Region – Integrations (Operational)
• EU Region – Linear application (Operational)
• EU Region – Integrations (Operational)
• EU Region – Linear API (Operational)
• US Region – Linear application (Operational)

Status: Resolved

Earlier today, some US customers may have seen degraded or incomplete search results for a number of hours. This issue has now been resolved, and search should be working normally again. The impact was caused by backed-up event processing, which has since been cleared. We’re sorry for the disruption and are continuing follow-up work to help prevent similar issues.

Affected components

• EU Region – Integrations (Operational)
• EU Region – Linear API (Operational)
• US Region – Linear application (Operational)
• US Region – Linear API (Operational)
• US Region – Integrations (Operational)
• EU Region – Linear application (Operational)

Status: Resolved

We’ve resolved the issue that caused delays in background task processing and search indexing. Systems are now operating normally again. Recent changes should appear as expected in search, and you should no longer experience delays with notifications, webhooks, automations, or other event-driven updates. Please contact support@linear.app: mailto:support@linear.app if you continue to see related issues.

Affected components

• US Region – Linear application (Operational)
• US Region – Linear API (Operational)
• US Region – Integrations (Operational)

Status: Resolved

As noted, an internal migration related to ongoing performance and tech-debt improvements caused errors affecting customers using cycles. Our team identified and reverted the issue quickly, and service has now fully recovered. We appreciate your patience as we worked to resolve things!

Affected components

• EU Region – Linear application (Operational)
• US Region – Linear application (Operational)

Status: Resolved

This incident has been resolved. Linear Asks, Slack, and Slack agent functionality should now be operating normally after the upstream provider issue was fixed.

Affected components

• US Region – Linear application (Operational)
• US Region – Integrations (Operational)
• EU Region – Linear application (Operational)
• EU Region – Integrations (Operational)