Resilimap

Multi-cloud reliability monitoring

Site generated: 2026-03-07 05:04:08 UTC 3/7/2026, 5:04:08 AM local
Home / Hubspot / Incident Details

Marketing email editor and page editor not loading

Resolved Unknown Incident
Started
Thu, Jan 15, 2026, 07:06 AM UTC
Last Updated
Thu, Jan 15, 2026, 07:06 AM UTC
Resolved
N/A
This incident has been resolved (Total duration: 50d 21h 58m)

AI-Powered Analysis

Impact Severity
minor
Categories
content marketing
Affected Users
north-america europe
Root Cause Analysis
A load balancer impairment caused issues with loading the marketing email editor and page editor for some customers in North America and Europe.
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:06 AM UTC

Incident History

Jan 15, 02:06 EST
Resolved - Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 15, 01:19 EST
Investigating - We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 15, 00:47 EST
Identified - We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

External Resources