CRM record creation is unavailable for some customers
Resolved Unknown Incident
Started
Thu, Feb 19, 2026, 06:54 PM UTC
Last Updated
Thu, Feb 19, 2026, 06:54 PM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 15d 10h 10m)
AI-Powered Analysis
Impact Severity
minor
Categories
crm
Affected Users
some-customers
Root Cause Analysis
An issue caused CRM record creation to be unavailable for some customers.
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:06 AM UTC
Incident History
Feb 19, 13:54 EST
Resolved - CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.
Feb 19, 13:53 EST
Monitoring - We've addressed the issue that caused CRM record creation to be unavailable since 1:11 PM EST (UTC -05:00) on Feb 19, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.