Resilimap

Multi-cloud reliability monitoring

Site generated: 2026-06-05 20:04:21 UTC 6/5/2026, 8:04:21 PM local
Home / Hubspot / Incident Details

HubSpot may be unavailable for some users

Resolved Unknown Incident
Started
Tue, May 12, 2026, 02:55 PM UTC
Last Updated
Tue, May 12, 2026, 02:55 PM UTC
Resolved
N/A
This incident has been resolved (Total duration: 24d 5h 9m)

AI-Powered Analysis

Impact Severity
major
Categories
database
Affected Users
all-users
Root Cause Analysis
A database impairment caused issues with all impaired tools for some customers in all affected regions.
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Tue, May 12, 2026, 04:03 PM UTC

Incident History

May 12, 10:55 EDT
Resolved - Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

May 12, 09:57 EDT
Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

External Resources