Mar 5, 07:26 EST
Resolved - The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.

Mar 5, 07:12 EST
Monitoring - We've addressed the issue that caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Mar 5, 06:57 EST
Update - We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Mar 5, 06:53 EST
Update - We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:15 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Mar 5, 06:39 EST
Identified - We estimate that we will restore service in the next several hours.

We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are reverting the change.

We will be back with an update within 1 hour.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 25, 16:37 EST
Resolved - Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.

Feb 25, 16:10 EST
Investigating - We are investigating an issue impacting workflows. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 19, 13:54 EST
Resolved - CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.

Feb 19, 13:53 EST
Monitoring - We've addressed the issue that caused CRM record creation to be unavailable since 1:11 PM EST (UTC -05:00) on Feb 19, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

Feb 18, 07:24 EST
Resolved - Between 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 18, 06:19 EST
Monitoring - We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 18, 06:01 EST
Investigating - We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 10, 06:42 EST
Resolved - Between 10:30 AM (UTC +01:00) and 12:20 PM (UTC +01:00), some customers in all affected regions experienced issues with our Google Meet integration. This was caused by a rollout issue. As of 12:20 PM (UTC +01:00), our our Google Meet integration are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 10, 06:21 EST
Update - The choice to add "Google Meet" links in meetings isn't available right now for some customers . We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America and Europe are currently impacted. We will be back with an update within 30 minutes.

Feb 10, 06:16 EST
Investigating - Scheduling meetings with Google Meet isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America and Europe are currently impacted. We will be back with an update within 30 minutes.

Feb 5, 16:41 EST
Resolved - Help desk WhatsApp thread links are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Help desk WhatsApp thread links should be working properly. No data was lost.

Feb 5, 16:15 EST
Monitoring - We've addressed the issue that caused Help desk WhatsApp thread links to be broken since 2:53 PM EST (UTC -05:00) on Feb 4, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within an hour.

Feb 5, 15:08 EST
Identified - We have identified the issue causing Help desk WhatsApp thread links to redirect to a blank help desk thread when clicking "Show conversation". We are working on a fix. We will provide an update when we have more information. We will be back with an update within an hour.

Feb 5, 11:22 EST
Investigating - We are investigating the issue causing Help desk WhatsApp threads to redirect to a blank Help desk thread when clicking "Show conversation" for some customers. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 5, 16:36 EST
Resolved - Between 03:25 PM (UTC -05:00) and 03:59 PM (UTC -05:00), many customers in all affected regions experienced issues with helpdesk, inbox. This was caused by a database impairment. As of 03:59 PM (UTC -05:00), our helpdesk, inbox are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 5, 16:20 EST
Monitoring - We've addressed the issue that caused HelpDesk to be partially unavailable in North America, Europe, the Asian Pacific since 02:23 PM (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Feb 5, 16:06 EST
Identified - We estimate that we will restore service in the next half an hour.

We are mitigating impact from a database impairment which we believe is caused by a traffic surge. We are scaling the system and pausing non-critical tasks to reduce load.

We will be back with an update within 15 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 29, 09:53 EST
Resolved - We're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpot.

Jan 29, 09:41 EST
Update - We're continuing to address the cause of the event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Jan 29, 09:10 EST
Update - We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Jan 29, 08:43 EST
Update - We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Jan 29, 08:16 EST
Update - We're addressing the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Jan 29, 07:47 EST
Update - We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is actively investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Jan 29, 06:58 EST
Update - We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Jan 29, 06:28 EST
Identified - We estimate that we will restore service in the next hour.

We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system.

We will be back with an update within 30 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 20, 13:17 EST
Resolved - Between 11:47 AM (UTC -05:00) and 01:05 PM (UTC -05:00), customers in all regions experienced issues loading app cards and UI extensions in HubSpot. This was caused by a load balancer misconfiguration. As of 01:05 PM (UTC -05:00), our app cards and UI extensions are working properly and the incident has been fully resolved. No data was lost.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 20, 12:43 EST
Investigating - We are investigating an issue impacting integration UI extensions. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 15, 02:06 EST
Resolved - Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 15, 01:19 EST
Investigating - We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Jan 15, 00:47 EST
Identified - We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.