May 12, 10:55 EDT
Resolved - Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

May 12, 09:57 EDT
Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

May 7, 23:14 EDT
Resolved - Between 05:23 PM  (UTC -07:00) and 07:56 PM  (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update

May 7, 22:07 EDT
Update - We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution.

We will be back with an update within 30 minutes

The information on this page reflects our understanding of the incident and impact at the time of the update.

May 7, 21:36 EDT
Identified - We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage.

We are working with AWS to resolve the issue. We will be back with an update within 30 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

May 2, 15:31 EDT
Resolved - HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.

May 1, 12:34 EDT
Update - In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled.

We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

May 1, 11:52 EDT
Monitoring - In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled.

We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

Apr 30, 11:10 EDT
Resolved - Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 29, 22:15 EDT
Monitoring - We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 29, 16:02 EDT
Identified - We estimate that we will restore service in the next several days.

We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram.

We will be back with an update within 6 hours.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 30, 10:44 EDT
Resolved - Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.

Apr 30, 09:59 EDT
Investigating - We are investigating an issue impacting Workflows. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 21, 15:37 EDT
Resolved - Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 21, 14:33 EDT
Update - We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 21, 11:25 EDT
Monitoring - We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 16, 15:44 EDT
Resolved - Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 16, 15:32 EDT
Identified - We estimate that we will restore service in the next half an hour.

We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system.

We will be back with an update within 15 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 16, 15:23 EDT
Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

Apr 16, 11:36 EDT
Resolved - Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 16, 11:31 EDT
Identified - We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 16, 11:16 EDT
Investigating - We are investigating an issue impacting sales tools. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 9, 12:53 EDT
Resolved - Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.

Apr 9, 11:53 EDT
Update - We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

Apr 9, 10:50 EDT
Monitoring - We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

Apr 9, 12:20 EDT
Resolved - Between 11:44 AM (UTC -04:00) and 12:18 PM (UTC -04:00), all customers in North America experienced issues with all impaired tools. This was caused by a database impairment. As of 12:18 PM (UTC -04:00), our all impaired tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 9, 12:15 EDT
Identified - We estimate that we will restore service in the next half an hour.

We are mitigating impact from a database impairment which we believe is caused by a bad production configuration change. We are failing over to a healthy node.

We will be back with an update within 15 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 9, 12:00 EDT
Update - commerce tools, content tools, customer platform tools, hubspot APIs, marketing tools, operations tools, sales tools, service tools have been unavailable in North America since 11:44 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Apr 9, 11:48 EDT
Investigating - We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.