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Multi-cloud reliability monitoring

Site generated: 2026-06-05 20:04:21 UTC 6/5/2026, 8:04:21 PM local
Home / Github / Incident Details

Accidentally deleted subscriptions for chat integrations (Slack and MS Teams)

Resolved Unknown Incident
Started
Fri, Jun 5, 2026, 06:43 PM UTC
Last Updated
Fri, Jun 5, 2026, 06:43 PM UTC
Resolved
N/A
This incident has been resolved (Total duration: 1h 21m)

AI-Powered Analysis

Impact Severity
major
Categories
authentication api
Affected Users
all-users
Root Cause Analysis
A recently enabled feature flag caused authorization failures, leading to the accidental deletion of subscriptions for chat integrations (Slack and MS Teams).
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Jun 5, 2026, 08:03 PM UTC

Incident History

Jun 5, 18:43 UTC
Update - We are still exploring options to restore the deleted subscriptions, and we will provide another update soon. In the meantime, customers can manually re-subscribe their Slack and Teams channels to repositories.

Jun 5, 18:05 UTC
Monitoring - The degradation has been mitigated. We are monitoring to ensure stability.

Jun 5, 18:04 UTC
Update - During 14:49 UTC to 16:45 UTC, customers may have experienced authorization failures for legitimate requests. This was caused by a recently enabled feature flag, which has now been turned off as a mitigation. Customers should now see normal authorization behavior. This is also the cause of the chat integration issue, and we are exploring options to restore it. In the meantime, customers can manually re-subscribe their repo.

Jun 5, 17:25 UTC
Update - Customers may see unexpected repo unsubscription events in their Slack or Teams channels.

Jun 5, 17:20 UTC
Investigating - We are investigating reports of impacted performance for some GitHub services.

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