This incident has been resolved. Image Optimization services in Europe are fully restored and operating normally.

Customers may have experienced intermittent errors and elevated latency between 06:50 UTC and 10:02 UTC on May 22, 2026.

We apologize for any disruption this may have caused and thank you for your patience.

Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.