Degraded performance
Resolved Unknown Incident
Started
Sat, Dec 20, 2025, 12:00 AM UTC
Last Updated
Sat, Dec 20, 2025, 12:00 AM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 77d 0h 4m)
AI-Powered Analysis
Impact Severity
minor
Categories
ui billing
Affected Users
all-users
Root Cause Analysis
A technical issue caused unexpected paywall messages and AI usage page load failures
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:04 AM UTC
Incident History
December 19, 2025 3:07PM PST
Investigating - We're investigating reports of unexpected paywall messages and AI usage page load failures. We have all hands on deck, and we'll update here as soon as we have a resolution.
December 19, 2025 3:25PM PST
Monitoring - We believe we have mitigated the cause of the unexpected paywall messages and AI usage page load failures, and we will continue monitoring.
December 19, 2025 4:00PM PST
Resolved - The cause of unexpected paywall messages and AI usage page load failures has been mitigated, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Investigating - We're investigating reports of unexpected paywall messages and AI usage page load failures. We have all hands on deck, and we'll update here as soon as we have a resolution.
December 19, 2025 3:25PM PST
Monitoring - We believe we have mitigated the cause of the unexpected paywall messages and AI usage page load failures, and we will continue monitoring.
December 19, 2025 4:00PM PST
Resolved - The cause of unexpected paywall messages and AI usage page load failures has been mitigated, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.