Degraded performance
Resolved Unknown Incident
Started
Tue, May 5, 2026, 06:55 PM UTC
Last Updated
Tue, May 5, 2026, 06:55 PM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 31d 1h 10m)
Incident History
May 5, 2026 9:18AM PDT
Investigating - We're aware and investigating reduced performance in our web and desktop applications. Users may experience issues with seeing real time updates, and will need to perform a refresh to see those updates. We have all hands on deck and we'll update here as soon as we have a resolution.
May 5, 2026 10:04AM PDT
Identified - We've identified the cause of the reduced performance affecting our web and desktop applications. Our engineering team is actively working on a fix. In the meantime, users may still need to refresh their browser or desktop app to see the latest updates.
May 5, 2026 11:13AM PDT
Monitoring - The issue impacting real-time updates should now be mitigated. Users should now see changes reflected across the platform without needing to refresh.
We’ll continue to monitor to ensure everything remains stable.
May 5, 2026 11:55AM PDT
Resolved - The cause of users experiencing issues with seeing real-time updates and needing to perform a refresh to see changes across the platform has been fully resolved, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Investigating - We're aware and investigating reduced performance in our web and desktop applications. Users may experience issues with seeing real time updates, and will need to perform a refresh to see those updates. We have all hands on deck and we'll update here as soon as we have a resolution.
May 5, 2026 10:04AM PDT
Identified - We've identified the cause of the reduced performance affecting our web and desktop applications. Our engineering team is actively working on a fix. In the meantime, users may still need to refresh their browser or desktop app to see the latest updates.
May 5, 2026 11:13AM PDT
Monitoring - The issue impacting real-time updates should now be mitigated. Users should now see changes reflected across the platform without needing to refresh.
We’ll continue to monitor to ensure everything remains stable.
May 5, 2026 11:55AM PDT
Resolved - The cause of users experiencing issues with seeing real-time updates and needing to perform a refresh to see changes across the platform has been fully resolved, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.