Outage - Inability to log in to ClickUp
Resolved Unknown Incident
Started
Thu, May 14, 2026, 09:41 PM UTC
Last Updated
Thu, May 14, 2026, 09:41 PM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 21d 22h 23m)
AI-Powered Analysis
Impact Severity
critical
Categories
authentication web desktop
Affected Users
all-users
Root Cause Analysis
Root cause not yet disclosed
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Thu, May 14, 2026, 11:02 PM UTC
Incident History
May 14, 2026 12:54PM PDT
Investigating - We're investigating reports of users being unable to login to ClickUp in our web and desktop applications.
We’ll have frequent updates until we have a monitoring status.
May 14, 2026 1:20PM PDT
Monitoring - We have mitigated the inability to log in to ClickUp. Users should be able to log in to ClickUp as expected.
We will continue monitoring to ensure this has been resolved.
May 14, 2026 2:41PM PDT
Resolved - We're back online! We've mitigated all issues preventing users from accessing ClickUp, and our systems are 100% online.
We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Investigating - We're investigating reports of users being unable to login to ClickUp in our web and desktop applications.
We’ll have frequent updates until we have a monitoring status.
May 14, 2026 1:20PM PDT
Monitoring - We have mitigated the inability to log in to ClickUp. Users should be able to log in to ClickUp as expected.
We will continue monitoring to ensure this has been resolved.
May 14, 2026 2:41PM PDT
Resolved - We're back online! We've mitigated all issues preventing users from accessing ClickUp, and our systems are 100% online.
We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.