Resilimap

Multi-cloud reliability monitoring

Site generated: 2026-06-05 20:04:21 UTC 6/5/2026, 8:04:21 PM local
Home / Bitbucket / Incident Details

Users experiencing issues with login across Atlassian products

Resolved Unknown Incident
Started
Mon, Apr 13, 2026, 10:17 AM UTC
Last Updated
Mon, Apr 13, 2026, 10:17 AM UTC
Resolved
N/A
This incident has been resolved (Total duration: 53d 9h 47m)

Incident History

Apr 13, 10:17 UTC
Resolved - On April 13, 2026, between 05:49 a.m. and 06:25 a.m. UTC, some users were unable to log in to Atlassian products with their Atlassian accounts. The underlying issue has been addressed, and authentication services have remained stable with no new impact observed.

Apr 13, 08:33 UTC
Update - Atlassian account login services are now operating as expected, and we are not observing new errors. We continue to closely monitor our systems to ensure they remain stable. We will provide another update within 60 minutes or sooner if we detect a change in status.

Apr 13, 07:29 UTC
Monitoring - Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact.

Our team is investigating with urgency, and we will provide an update within 1 hour.

External Resources