Bitbucket workspace invitations failing for all users
Resolved Unknown Incident
Started
Wed, Jan 7, 2026, 06:40 AM UTC
Last Updated
Wed, Jan 7, 2026, 06:40 AM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 58d 17h 24m)
AI-Powered Analysis
Impact Severity
minor
Categories
authentication
Affected Users
all-users
Root Cause Analysis
Recent change in the invitation flow causing issues for users trying to invite new members to their Bitbucket workspaces
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:03 AM UTC
Incident History
Jan 7, 06:40 UTC
Resolved - We have successfully mitigated the incident and the affected service is now fully operational. Our teams have verified that normal functionality has been restored. Thank you for your patience and understanding while we worked to resolve this issue.
Jan 7, 06:05 UTC
Identified - Users of Bitbucket Cloud currently face difficulties when trying to invite new users to their workspaces. This issue is resulting in a '400 Client Error: Bad Request' message, which stems from a recent change in the invitation flow. The team is actively working on a resolution and is deploying a hotfix. We will provide an update within the next hour.