Disrupted Bitbucket availability in eu-west-1
Resolved Unknown Incident
Started
Wed, Jan 28, 2026, 08:00 PM UTC
Last Updated
Wed, Jan 28, 2026, 08:00 PM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 37d 4h 4m)
AI-Powered Analysis
Impact Severity
minor
Categories
network api
Affected Users
specific-region
Root Cause Analysis
Partial service disruption affecting Bitbucket users in the eu-west-1 region
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:03 AM UTC
Incident History
Jan 28, 20:00 UTC
Resolved - On January 28, 2026, affected Bitbucket Cloud users in eu-west-1 may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.
Jan 28, 16:49 UTC
Monitoring - We received reports of a partial service disruption affecting Bitbucket in eu-west-1 for some customers. We have identified the cause of the issue and our teams have applied mitigations and we are seeing signs of recovery. We'll continue to monitor closely to confirm stability.