Service is operating normally: [RESOLVED] Increased API Error Rates
Resolved Unknown Incident
Started
Sat, May 23, 2026, 12:13 AM UTC
Last Updated
Sat, May 23, 2026, 12:13 AM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 13d 19h 51m)
AI-Powered Analysis
Impact Severity
major
Categories
api dns
Affected Users
all-users
Root Cause Analysis
Unspecified issue causing increased error rates for the Route53 APIs
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Sat, May 23, 2026, 02:02 AM UTC
Incident History
Between 4:00 PM and 4:46 PM, we experienced increased error rates for the Route53 APIs. This issue did not impact resolution of existing DNS records. Engineers were automatically engaged and immediately began investigating the issue. During this time, customers may have received 500s for Route53 APIs and the Route53 Management Console. We have identified the root cause and have mitigated this issue. Other AWS Services that call the Route53 APIs in their workflows may also have been impacted during this time. We recommend retrying any failed operations or stuck workflows. We do not expect this issue to reoccur. The issue has been resolved and the service is operating normally.