Data residency migrations halted.
Resolved Unknown Incident
Started
Fri, Aug 23, 2024, 11:15 AM UTC
Last Updated
Fri, Aug 23, 2024, 11:15 AM UTC
Resolved
N/A
This incident has been resolved
(Total duration: 560d 12h 49m)
AI-Powered Analysis
Impact Severity
minor
Categories
storage
Affected Users
all-users
Root Cause Analysis
Data residency migrations halted.
Analysis performed by anthropic.claude-3-haiku-20240307-v1:0 on Fri, Mar 6, 2026, 09:02 AM UTC
Incident History
Aug 23, 11:15 UTC
Resolved - The issue with scheduling App data residency migrations has been resolved and the service is operating normally.
Aug 20, 11:46 UTC
Investigating - Data residency migrations are currently not possible for Cloud customers. If you attempt a Data residency migration, you will encounter an error message, “We are unable to schedule your move” when you get to the “Review and submit your request” page.
An update will be shared here as soon as this service is resumed.